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Listening: Booking a hotel room

by | Mar 22, 2020 | English Listening | 0 comments

This is an intermediate listening exercise. In this exercise you can learn how to book a hotel room, and you’ll be able to practice speaking as well.

First, listen to the recording then answer the questions.

When would the lady like to book a room?
May the 3rd
May the 2nd
April the 3rd

Correct!

Wrong!

How long does she want to stay?
two weeks
two nights
two days

Correct!

Wrong!

Will she stay alone?
Yes
No

Correct!

Wrong!

The hotel only has double rooms available.
True
False

Correct!

Wrong!

The lady wants both breakfast and dinner.
True
False

Correct!

Wrong!

The price is 80 euros per night, including breakfast and dinner.
True
False

Correct!

Wrong!

Two nights will cost 160 euros for the lady.
True
False

Correct!

Wrong!

The lady's name is .....
Bookes
Brooks
Broaks

Correct!

Wrong!

The lady's phone number is ....
202-555-0156
202-555-0186
202-555-0586

Correct!

Wrong!

The lady's confirmation number is ....
558642
547642
558632

Correct!

Wrong!

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Transcript

Receptionist: — Good afternoon, Imperial Hotel. How may I help you?
Mrs Brooks: — Yes. I´d like to book a room, please.
Receptionist: — Certainly. When for, madam?
Mrs Brooks: — May the 3rd.
Receptionist: — How long will you be staying with us?
Mrs Brooks: — Two nights.
Receptionist: — And will you be staying alone?
Mrs Brooks: — Yes, it will just be me.
Receptionist: — Certainly, madam. Let me see the available rooms. . . oh, yes, we have a single room available from May the 3rd.
Mrs Brooks: — Thanks. And how much is the charge per night?
Receptionist: — Would you like breakfast and/or dinner?
Mrs Brooks: — Just breakfast.
Receptionist: — Then it´s 80 euros per night.
Mrs Brooks: — That´s fine.
Receptionist: — Who´s the booking for, please, madam?
Mrs Brooks: — Mrs Brooks, that´s B-R-O-O-K-S.
Receptionist: — May I ask your phone number and your e-mail address, please?
Mrs Brooks: — Certainly. My phone number is 202-555-0186, and my e-mail address is abrooks69@gmail.com
Receptionist: — Thank you, your confirmation number is 558642. I´ll also email all the booking details to you. Thank you for choosing Imperial Hotel and have a nice day. Goodbye.
Mrs Brooks: — Goodbye.

In this section we left out the customer’s part from the recording for you to practice. Try to say the parts aloud.

Transcript

Receptionist: — Good afternoon, Imperial Hotel. How may I help you?
Mrs Brooks: — Yes. I´d like to book a room, please.
Receptionist: — Certainly. When for, madam?
Mrs Brooks: — May the 3rd.
Receptionist: — How long will you be staying with us?
Mrs Brooks: — Two nights.
Receptionist: — And will you be staying alone?
Mrs Brooks: — Yes, it will just be me.
Receptionist: — Certainly, madam. Let me see the available rooms. . . oh, yes, we have a single room available from May the 3rd.
Mrs Brooks: — Thanks. And how much is the charge per night?
Receptionist: — Would you like breakfast and/or dinner?
Mrs Brooks: — Just breakfast.
Receptionist: — Then it´s 80 euros per night.
Mrs Brooks: — That´s fine.
Receptionist: — Who´s the booking for, please, madam?
Mrs Brooks: — Mrs Brooks, that´s B-R-O-O-K-S.
Receptionist: — May I ask your phone number and your e-mail address, please?
Mrs Brooks: — Certainly. My phone number is 202-555-0186, and my e-mail address is abrooks69@gmail.com
Receptionist: — Thank you, your confirmation number is 558642. I´ll also email all the booking details to you. Thank you for choosing Imperial Hotel and have a nice day. Goodbye.
Mrs Brooks: — Goodbye.

In this section we left out the receptionist’s part from the recording for you to practice. Try to say the parts aloud.

Transcript

Receptionist: — Good afternoon, Imperial Hotel. How may I help you?
Mrs Brooks: — Yes. I´d like to book a room, please.
Receptionist: — Certainly. When for, madam?
Mrs Brooks: — May the 3rd.
Receptionist: — How long will you be staying with us?
Mrs Brooks: — Two nights.
Receptionist: — And will you be staying alone?
Mrs Brooks: — Yes, it will just be me.
Receptionist: — Certainly, madam. Let me see the available rooms. . . oh, yes, we have a single room available from May the 3rd.
Mrs Brooks: — Thanks. And how much is the charge per night?
Receptionist: — Would you like breakfast and/or dinner?
Mrs Brooks: — Just breakfast.
Receptionist: — Then it´s 80 euros per night.
Mrs Brooks: — That´s fine.
Receptionist: — Who´s the booking for, please, madam?
Mrs Brooks: — Mrs Brooks, that´s B-R-O-O-K-S.
Receptionist: — May I ask your phone number and your e-mail address, please?
Mrs Brooks: — Certainly. My phone number is 202-555-0186, and my e-mail address is abrooks69@gmail.com
Receptionist: — Thank you, your confirmation number is 558642. I´ll also email all the booking details to you. Thank you for choosing Imperial Hotel and have a nice day. Goodbye.
Mrs Brooks: — Goodbye.

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